Prove · Documents and history

Specialist consulting

When a piece of data calls for a decision, one of our specialists is in your calendar in two clicks, with no back-and-forth emails to find a time.

What it does

The tools tell you what is happening. Sometimes you need someone to tell you what to do

A critical vulnerability on a server that cannot be stopped, a Microsoft indicator you are not sure whether to accept, a NIS2 requirement that can be read two ways: these are not decisions you make alone by looking at a chart.

From the Dottor Box dashboard you book a session with a Dottor Marc specialist, choosing a day and time from those available. The request reaches us immediately, in real time to the team, not in an inbox waiting to be cleared.

And the person who calls you back has the same data as you in front of them: the scans, the findings, the state of compliance. You do not have to explain from scratch how your company is set up.

30'the length of each bookable slot
Mon–Fri9am–1pm and 2pm–6pm
22calendar days to choose from
The benefits

What you get

Book from the portal

Day and time from a list, with no phone calls or email chains to fit in an appointment.

A request that already has its context

The request is linked to the section you open it from: we know what you want to talk about before we start.

Status always visible

Appointments stay on the dashboard, with the status "To be confirmed" until we confirm them.

A specialist who is up to speed

The person who answers already knows your environment, because they have the same data in front of them as you do.

How it works

From the dashboard to the appointment

The "Your upcoming appointments" panel is on the dashboard, with the Book button.

  1. Open the request

    From the dashboard or from the page of the service you want to discuss, for example the internal network.

  2. Choose a day and time

    First name, surname, email and phone are already filled in from your profile. Add a message of your own.

  3. It reaches us straight away

    The request reaches our team in real time and appears on the dashboard as to be confirmed.

  4. We confirm and talk

    The specialist confirms the appointment and arrives already prepared on the subject.

Times

30-minute slots, on working days

Sessions can be booked Monday to Friday, from 9am to 1pm and from 2pm to 6pm (Italian time), at 30-minute intervals, over the 22 days following the request.

The times you see in the list are the same ones the system accepts: the same rule builds the options and validates the request. You never end up booking a time that does not actually exist.

The request carries the context of the section it starts from: if you open it from the internal network page, it arrives already knowing what you want to talk about.

The detail that saves the first half hour
With the service levels

Consulting and support are not the same thing

Consulting is a scheduled discussion about a decision. Operational support on alerts and incidents, on the other hand, is included in the MDR + SOC level, with 8/5 tickets, and the MDR + SOC 24/7 level, with a dedicated phone number that is always on.

Packages of remote consulting hours are purchased separately, according to what you need.

The three service levels

  • Reading the findings and prioritising the work
  • Assessing whether a risk should be accepted or treated
  • Interpreting a NIS2, GDPR or ISO 27001 requirement
  • Preparing for an audit or a management meeting

Do you know what someone looking for a target can see of your company?

In a demo on your real systems we show you what is exposed, how much it matters and where to start. Then, if you need it, a tailored proposal.